FREQUENTLY ASKED QUESTIONS
Where is The Storage Factory located?
The Storage Factory is located at 1625 West Lincoln Road, Lakemoor, IL 60051, conveniently serving the Chain O' Lakes area and nearby neighborhoods.
What are the office hours?
Our facility is remotely managed, so we don’t have traditional office hours. However, you can contact us at (224) 564-1625 for assistance.
What are the access hours?
You can access your unit from 6:00 AM to 9:00 PM daily.
Am I required to store long-term?
No, we offer flexible rental agreements, so you're not required to commit to long-term storage.
What am I not allowed to store?
You cannot store hazardous materials, flammable items, or illegal substances in any unit.
What unit size do I need?
The unit size depends on what you need to store. Contact us for guidance on choosing the right size for your belongings, vehicle, RV, or boat.
How do I pay my storage bill?
How do I rent a unit?
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license or passport, is required to rent a unit.
What storage options do you offer?
We provide a range of storage solutions, including outdoor and indoor RV/boat/vehicle parking, covered and uncovered parking, and secure self-storage units.
What security features do you offer?
The Storage Factory is fully fenced and gated, equipped with security cameras, and provides secure units to give you peace of mind.